Privacy Policy – Ses Finques Ibiza

Privacy Policy

Your data, your rights, our commitment

1. Data Controller

Ses Finques Ibiza (“we,” “us,” or “our”) is the controller of your personal data in accordance with applicable data protection laws. We are committed to protecting your privacy and ensuring you have a positive experience on our website and when interacting with our real estate services.

2. Information We Collect

We collect personal information when you interact with our website and services, including:

  • Contact Form Data: Full name, email address, phone number, country of residence, property interests, and message content
  • Website Usage Data: Pages visited, time spent on pages, referring website, browser type, and IP address (through analytics)
  • Communication Data: Correspondence you send us via email or contact forms
  • Property Inquiry Data: Information about properties you are interested in

3. Legal Basis for Processing

We process your personal data based on:

  • Your Explicit Consent: When you submit our contact form or opt-in to communications, you explicitly consent to us processing your data
  • Contractual Necessity: To respond to your inquiries and provide the services you request
  • Legitimate Interest: To improve our website and provide better service to our clients

You have the right to withdraw your consent at any time by contacting us.

4. Purpose of Data Processing

We use your personal information exclusively for the following purposes:

  • Respond to your inquiries about our properties
  • Provide you with property information, details, and market updates
  • Contact you via email or phone regarding your specific request
  • Send you relevant property updates and real estate opportunities (with your consent)
  • Schedule property viewings and appointments
  • Improve our website functionality and user experience
  • Comply with legal and regulatory requirements

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined above:

  • Contact form submissions: 2 years from your last interaction
  • Email communications: 2 years from last contact
  • Client relationships: For the duration of our business relationship plus 3 years for legal/tax purposes
  • Property inquiry records: 2 years from the date of inquiry

After the retention period expires, your data will be securely deleted. You may request earlier deletion at any time.

6. Your Data Protection Rights

Under GDPR and other applicable data protection laws, you have the following rights:

  • Right of Access: You can request a copy of your personal data we hold
  • Right to Rectification: You can correct inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your data (with some exceptions)
  • Right to Restrict Processing: You can limit how we use your data
  • Right to Data Portability: You can request your data in a portable format
  • Right to Object: You can object to certain types of processing
  • Right to Withdraw Consent: You can withdraw consent at any time without penalty

7. How to Exercise Your Rights

To exercise any of the rights listed above, please contact us at:

We will respond to your request within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

8. Data Security

We implement comprehensive technical and organizational security measures to protect your personal data against:

  • Unauthorized access or disclosure
  • Alteration, loss, or accidental destruction
  • Unlawful processing

Our security measures include SSL encryption for data transmission, secure password protocols, restricted access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Data Sharing

We do not sell, trade, or share your personal data with third parties without your explicit consent, except in the following circumstances:

  • Legal Requirements: When required by law, court order, or government authority
  • Service Providers: Only to essential service providers (hosting, email services) who are bound by confidentiality agreements
  • Real Estate Partners: Only with your explicit consent and for purposes you approve

10. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Remember your preferences and login information
  • Understand how you use our website (analytics)
  • Provide a better user experience

You can control cookie settings through your browser preferences. However, disabling cookies may impact your ability to use certain features of our website.

11. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites before providing your personal information.

12. Children’s Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information and terminate the minor’s interaction with our services.

13. International Data Transfers

Your data is processed and stored within the European Union in compliance with GDPR. If we transfer data outside the EU, we implement appropriate safeguards, including standard contractual clauses approved by the European Commission.

14. Marketing Communications

We may send you marketing communications about properties, market updates, and real estate opportunities only if you have explicitly opted in. You can opt-out of marketing communications at any time by:

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the “Last Updated” date below and, when required, by sending you a notice via email.

Your continued use of our website or services after changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Last Updated: January 2026
Effective Date: January 2026